Shipping policy

Shipping Policy

1. Order Processing

Orders are processed within 1–3 business days.

2. Shipping Methods

  • Primary carrier: La Poste
  • Alternative carriers may be used depending on the destination.

3. Delivery Time

Estimated delivery time: 4–8 business days.

Please note: delivery times are estimates and not guaranteed.

⚠️ Launch Notice: Due to high initial demand, customers should expect an extended delivery timeframe of 2–3 weeks.

4. International Shipping

Customers are responsible for:

  • Compliance with local laws and regulations
  • Payment of customs duties and taxes
  • Obtaining any required import authorizations

We are not responsible for:

  • Customs delays
  • Seizure or destruction of goods by authorities

5. Delivery Confirmation

Once a shipment is marked as delivered by the carrier, the order is considered fulfilled.

We are not liable for lost or stolen packages after delivery confirmation.